Practical issues

What should I do if one or more items are missing from my HOOT Bike Tracker package ?
Each product is tested one by one and we do our best not to make mistakes when packing by a very strict quality control. If you are missing anything or thi...
Tue, Dec 22, 2020 at 11:34 AM
How long is my HOOT Bike Tracker and how do I recharge it ?
Our technical team has worked miracles to prevent you from recharging your HOOT Bike Tracker too often. The autonomy depends on your use (x hours/week), th...
Tue, Dec 22, 2020 at 11:45 AM
My HOOT Bike Tracker doesn’t load
Not receiving notification doesn’t mean that it doesn’t load. It may not be in the area covered by the network and therefore don’t send notifications but n...
Tue, Dec 22, 2020 at 11:50 AM
I think loose steering bearings
Stop riding and have the assembly checked by a professional immediately. You can check the tightening of the stem and your steering bearings. Several p...
Tue, Dec 22, 2020 at 11:59 AM
After using a karcher my HOOT Bike Tracker no longer works
It’s strongly advised not to wash a bike with karcher, and it’s even forbidden by some builders who cancel the warranty. The HOOT Bike Tracker isn’t res...
Mon, Dec 21, 2020 at 1:50 PM
Is there a HOOT Tracker user community ?
Yes, in 2021. Anyone who owns a HOOT Tracker will have access to the Hooters community. Visit our Website where you will find more details in a few ...
Mon, Dec 21, 2020 at 1:21 PM
How do I reset the HOOT Bike Tracker ?
It’s not possible to reset the HOOT Bike Tracker. It restarts alone if there is an incident. You can : * Only delete Bluetooth-registered phones. * Dd...
Tue, Dec 22, 2020 at 12:09 PM
Can I use my HOOT Bike Tracker from one bike to another ?
Having a tracker for two bikes seems complicated because you have to disassemble it every time. You risk damaging your bikes and the tracker. If you sel...
Tue, Dec 22, 2020 at 12:16 PM
Can I have multiple bikes on the same HOOT TRACKER app ?
Yes you can manage multiple bikes and trackers on the same HOOT TRACKER app. Click "Add device". All information is available on the HOOT ...
Mon, Dec 21, 2020 at 2:01 PM
Can I sell my bike with my tracker ?
If you wish, it's possible to sell bike + HOOT Bike Tracker. It’s absolutely necessary that you delete your tracker in your account. To do this : ...
Mon, Dec 21, 2020 at 12:46 PM